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Autovillage Testimonials


Please read customer's feedback comments below

"A superb dealer. I dealt with Andrew and he was very straightforward to deal with and hugely responsive at all times. Car arrived earlier than expected as well. I would definitely recommend them. For those people out there who hate to deal with car dealers me you will be positively surprised how good this dealership is." Tim J

"Friendly Professional Company, with old fashion values and excellent customer service skills. Not overbearing but at the same time very professional, makes buying a car most enjoyable as it should be. Met all our needs, not just the dealerships. Superb place to buy a car from. Very pleased. If only more car company's would share this moral undertaking." Dave T

"The best car buying experience I have ever had. Not at all pushy, and nothing is too much trouble. I will be recommending Autovillage to friends and family who are after a Volvo. Andrew delivered the car to us, and it was immaculate - he explained everything to us in just the right detail. This is how car buying/selling should be done - they set the standard in my opinion!" Martyn B

"Truly an outstanding experience buying a car. Both Andrew and Matthew were great to work with, always available to answer questions, and were not high pressure. The staff clearly wanted us to find what we wanted in a Volvo and delivered!" Mark O

"Excellent customer service! Loving my new Volvo. Through AutoVillage Volvo, I was able to make an informed decision about purchasing a new vehicle. I am thoroughly pleased with the whole process!" Michael L

"Really pleased with my experience. Andrew was very helpful and the deal was absolutely amazing. I wish I had found out about this when we first moved here. Highly recommend it!!" Paul H

"I've just bought my second new Volvo from Autovillage (and my fifth Volvo ever) and once again I got absolutely flawless service and untouchable prices. The buying experience was easy and painless from start to finish. Andrew kept me informed every step, and the entire process went exactly as briefed from placing the order to driving off in my custom-built car. Autovillage is over 75 miles from where I live, but it was never a question who I'd use for this Volvo purchase, nor who I'll use for the next one after this." Garry B

"Excellent and friendly service. Very helpful when deciding on the specifications for my new XC90-T8. Good communicators and always ready to help. Don't mention the Chair Lift on the recent skiing holiday!!" Nigel C

"BEST buying experience to date!! Absolutely a joy dealing with Andrew and the staff of Autovillage Volvo. They are all about customer care, service, and providing an unparalleled car buying experience. No enquiry was ever left unanswered nor detail too small. FANTASTIC LUXURY BRAND COUPLED WITH AN EXCEPTIONAL DEALERSHIP." Anthony F

"Excellent service, would definitely recommend. Andrew is a joy to deal with. Love the car!!!" Louise A

"Great buying experience and excellent after sales service." Peter J

"Great place, lovely people and excellent service. Highly recommended." Tim S

"Buying a new car from AutoVillage has been a real pleasure with everything being taken care of right from our first contact - thank you." Jenny W

"First Class as always." Robin B

"Easy, hassle free. I wish all dealerships can model after the Autovillage (Lakenheath's) no pressure buying experience." Travis P

"Autovillage went above and beyond what was required. This is my second time purchasing a volvo from them and I would not hesitate to recommend Volvo to others. Autovillage offers assistance in every area and makes the customenr feel important."

"We had a great experience purchasing our Volvo at Autovillage. They are very personable and extremely responsive to all of our questions and concerns. They provided us with a smooth, stress-free buying experience and we would strongly recommend them to anybody who is considering purchasing a new vehicle."

"Straight forward email contacts direct with Autovillage. Very easy, and they were quick to respond with several quotes for me."

"They were very patient and took their time explaining all the features of my new Volvo. I would recommend Autovillahe in the future to my friends." Montie D

"The purchase and order of my new Volvo was so smooth, the staff were very knowledgable and happy to help with any questions despite the time difference. This is the second vehicle we have purchased from this dealer in England and will continue to do so as long as we can. They are number one in our book for their professionalism. 10 out of 10 across the board." Lindsay M

"Very professional salesman. Very knowledgeable, courteous and was always available when we had a question. Moreover, he was timely in his responses even though we are separated by six time zones. Overall an excellent buying experience."

"The whole process was smooth and the dealer was extremely helpful!" Ted J

"The whole experience was simple. The vehicle was even delivered earlier than expected." Margaret & Kevin M

"The service I experienced was excellent from beginning to end. The car arrived earlier than estimated and I was excited to go and get it. I love the way it drives and overall I love my new c30" Holly D

"Terry Sutton at Lakenheath Auto Village was outstanding. I never felt like Autovillage were trying to 'sell' me a car. Kept kept me informed through the entire process, and was most helpful when it came time to take delivery of the vehicle." - Kristina F

"It overall very good i''ve had dealings with Autovillage for quite a few years and they have always come thru with good service." Tom W

"The expierence of purchase to delivery was outstanding. Thank you for everything, you were always willing to go above and beyond. I know that we will buy another Volvo when the time arises." David B

"From start to finish all personnel involved with my Volvo purchase were true professionals. They were very flexible and willing to accommodate all inquires. I found my experience to be truly excellent." Russell P

"(Rota)The process was smooth. The dealer was more than willing to answer all of my many questions. If they did not know the answer they would find the answer and let me know. I would buy another car right now from the same place if I could afford it." Omar D

"As a former Nissan Salesperson, I was very impressed with Autovillage's professionalism, drive and desire to please. They were in constant contact with us and 'bent over backwards' to try and keep us informed which led to the ultimate CUSTOMER SATISFACTION! Their knowledge and confidence in VOLVO products are above reproach." Ronnie & Thordis H

"We received excellent customer service and care by the dealership. They made sure to answer all questions to the best of their ability, treated us with kind hospitality, and provided us with all of the information that we needed to make sound decisions. A flawless purchase." Daniell P

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